{"id":7231,"date":"2020-11-17T17:06:58","date_gmt":"2020-11-17T16:06:58","guid":{"rendered":"https:\/\/www.room-fox.de\/frequently-asked-questions\/"},"modified":"2020-11-24T17:13:21","modified_gmt":"2020-11-24T16:13:21","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.room-fox.de\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Immediate help<\/span><\/h1><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Well prepared in the Escape Room<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Here you will find answers to the most common questions<\/span><\/h3><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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General<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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How large can the groups be?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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In our rooms between two and eight people<\/strong> can play at the same time. This varies from room to room. More information can be found in the room descriptions<\/a>. For the outdoor tours<\/strong> the maximum group size is 15 persons<\/strong>. If you want to register with a larger group, you are welcome to split up into several rooms. Depending on the location, groups of up to 30 people<\/strong> can be received.<\/p>\n

With a small number of people, we do not put together groups of strangers, so you always have the room exclusively for you<\/strong>, even if there are only two of you!<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How old must the players be?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Children are very welcome here. Often children are even helpful because they discover things that are difficult for adults to find. There is generally no minimum age.<\/strong><\/p>\n

For groups of children only, we recommend a minimum age of 10 years<\/strong>, otherwise the puzzles might be a bit difficult. If necessary, our gamemaster can also stay in the room to help the children.<\/p>\n

There are no limits at the top. Live-Escape-Games are also something for older people.<\/p>\n

More details can be found in the individual room descriptions<\/a>.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What physical requirements do I have to bring along?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Not all our rooms are barrier-free. But “The Mysterious Homicide” in Bielefeld, “The Curse of Varus” in Osnabr\u00fcck and “The Golden Legacy” in Lingen can also be played with physical limitations<\/strong>. More information can be found in the room descriptions.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What clothes should I wear?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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No special clothing<\/strong> is necessary for our rooms.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Where can I park at your place?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Osnabr\u00fcck:<\/strong><\/p>\n

Bus: 463\/464\/465\/466\/467\/468 to Salzmarkt, Osnabr\u00fcck, 1 minute walk<\/p>\n

From the main train station it is an 11 minute walk<\/p>\n

We recommend drivers to use the parking garage in the Salzmarkt-Garage or the Neustadt Carr\u00e9.<\/p>\n

What3words: \/\/\/betreiber.reist.peilen<\/p>\n

Lingen:<\/strong><\/p>\n

From Lingen train station it is a 7 minute walk<\/p>\n

We recommend the Lookentor parking garage to motorists.<\/p>\n

What3words: \/\/\/akzent.geschenkt.mitmachen<\/p>\n

Bielefeld:<\/strong><\/p>\n

by train: Stadtbahn 2 to Beckhausstra\u00dfe, Bielefeld, then 6 minutes on foot<\/p>\n

From the main train station it is a 12 minute walk<\/p>\n

There are parking spaces directly in front of the building.<\/p>\n

What3words: \/\/\/farben.beinen.mitmachen<\/p>\n

Frankfurt:<\/strong><\/p>\n

From the main train station it is a 4 minute walk<\/p>\n

We recommend the parking garage Moselstra\u00dfe. <\/p>\n

What3words: \/\/\/dingen.erkannte.vornehmen<\/p>\n<\/p>\n

Genauer geht’s kaum! Mit der Dreiwortnavigation (What3words)<\/strong> landest du bei all unseren Standorten direkt vor dem Eingang. In diesem Video<\/a> wird erkl\u00e4rt, wie du dich mit drei Worten \u00fcberall auf der Welt zurechtfinden kannst. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What about food and drink?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Soft drinks and water<\/strong> can either be booked directly or you can get them on site. Catering<\/strong> can also be booked optionally. Offer on request. <\/p>\n

Alcoholic drinks<\/strong>are prohibited on our rooms. For the outdoor tour you can get a case of chilled beer from us.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Is it possible to play the adventures in English?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Every adventure can be played in English. You can choose the language while you are booking on our website. If you need support, please contact us by mail.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The Adventures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Which adventures can I experience with you?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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At our four locations Osnabr\u00fcck, Lingen, Bielefeld and Frankfurt<\/strong> many individually designed rooms await you. You can find an overview here<\/a>.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How does an Escape Game work for you?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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After a short introduction by your personal gamemaster<\/strong> your mission begins. In lovingly and detailed designed rooms a real adventure awaits you, where you have to reach a main goal. On the way there, it is essential to master all the puzzles and hurdles as quickly as possible in order to win the battle against the clock. You will be challenged with all your senses. A victory can only be achieved through teamwork.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How much time should we allow?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You have between 60 and 90 minutes<\/strong> for the rooms. An outdoor game takes about 120 minutes<\/strong>. You can plan 30 minutes for the preparation and postprocessing. So please come at least a quarter of an hour before your booked playing time.<\/strong> <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How difficult are your games?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Our tasks and puzzles are designed so that it is a real challenge<\/strong> to master the rooms in 60 minutes without the help of our gamemasters. But no fear. Should you ever get stuck, our gamemasters are always available with helpful hints.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Are the games scary?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Our games are unique adventures and therefore designed for excitement, but not to scare anyone. Nobody has to be afraid at our place. Feel free to contact us by mail or phone or read the descriptions<\/a> of the individual rooms if you want to know more about the stories. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What happens if someone gets scared anyway?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Our guests can feel safe all the time. At our place nobody is locked up. An interruption and termination of the game for important reasons is always easily possible. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The reservation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Which payment options do you offer?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The game price can be paid via PayPal, credit card or instant bank transfer. Short-term bookings can also be paid on site with EC card or credit card.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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When do I have to book at the latest?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Get a spontaneous desire for Escape Room? No problem! Bookings can be made on our website until 9 pm the day before. Afterwards you can contact us by phone or mail and we will check for you if and which games are available. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Can I change or cancel my booking afterwards?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You are welcome to register additional players<\/strong> at a later date without incurring a price disadvantage. Just contact us by phone or mail. <\/p>\n

With our FixFux \/ Basis tariff<\/strong>a reduction in the number of players or a cancellation is not possible.<\/p>\n

With our FlexiFux\/Drink Tarif<\/strong> you can cancel free of charge up to 72 hours before the start of the game or rebook to another room and\/or day by arrangement. After that we charge a fee of 35 \u20ac until 24 hours before the game. 24 hours before your adventure starts, a cancellation is no longer possible. The amount resulting from changes\/cancellation will be refunded to you by a voucher.<\/p>\n

With our PremiumFux<\/strong> you can cancel free of charge up to 72 hours before the start of the game or rebook to another room and\/or day by arrangement. After that we charge a fee of 35 \u20ac until 24 hours before the game. 24 hours before your adventure starts, a cancellation is no longer possible.<\/p>\n

At the outdoor game<\/strong> we will not let you down ;-). If the weather forecast 24 hours before the start of the game does not look as desired, please contact us regarding a possible rebooking.<\/p>\n

If you have chosen the cheaper tariff for students and trainees<\/strong>, the conditions of the FixFux tariff apply to you.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Covid 19-Guidance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do I have to wear a mouth and nose protector with you?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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In our reception areas: Mask on!<\/strong> In the Escape Room itself you may then take it off.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What do you have to consider regarding the number of persons?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Of course we also adhere to the current regulations of the respective city\/state government. If your group is too large, you are welcome to split up into several rooms. Because the games start slightly offset, we would separate you from the beginning. <\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What measures does Room Fox take to protect employees* and guests?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Of course we adhere to the regulations of the respective federal state. We also disinfect surfaces and objects regularly or after each game. Recently, we have also installed new, high-performance air filter systems on our premises, which filter viruses from the air and thus also generally ensure better air. All our visitors are first asked to wash and disinfect their hands thoroughly when they come in.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What rules apply to the individual locations?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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At the moment it is not allowed to play at any of our locations. We will probably open again on December 1st. If you have an appointment with us during the time we are closed, we will contact you. But you are also welcome to send us an e-mail or call us. We can be reached regularly. <\/p>\n

The measures are generally based on the current incidence values and the respective Covid 19- guidances. As soon as we are allowed, we loosen the personal restrictions.<\/p>\n

Last update: 02.11.20<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our<\/span><\/span> <\/span>locations<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With Room Fox you have the opportunity to experience 14 different indoor and outdoor adventures at four locations in Niedersachsen, Nordrhein-Westfalen and Hessen. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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You want to book?<\/span><\/h3><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tBielefeld\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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5 Indoor adventures<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tFrankfurt a. M.\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t

4 Indoor adventures & Escape Caf\u00e9<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tOsnabr\u00fcck\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t

2 Indoor adventures & 2 Outdoor adventures<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tLingen (Ems)\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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2 Indoor adventures & 1 Outdoor adventures<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Immediate help Well prepared in the Escape Room Here you will find answers to the most common questions General How large can the groups be? In our rooms between two and eight people can play at the same time. This varies from room to room. More information can be found in the room descriptions. For […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7231","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFrequently asked questions - Room Fox - #1 Escape Room Adventure<\/title>\n<meta name=\"description\" content=\"We answer the most important questions about your visit to the Escape Room at Room Fox in advance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.room-fox.de\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - Room Fox - #1 Escape Room Adventure\" \/>\n<meta property=\"og:description\" content=\"We answer the most important questions about your visit to the Escape Room at Room Fox in advance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.room-fox.de\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Room Fox - 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