Immediate help
Well prepared in the Escape Room
Here you will find answers to the most common questions
General
In our rooms between two and eight people can play at the same time. This varies from room to room. More information can be found in the room descriptions. For the outdoor tours the maximum group size is 15 persons. If you want to register with a larger group, you are welcome to split up into several rooms. Depending on the location, groups of up to 30 people can be received.
With a small number of people, we do not put together groups of strangers, so you always have the room exclusively for you, even if there are only two of you!
Children are very welcome here. Often children are even helpful because they discover things that are difficult for adults to find. There is generally no minimum age.
For groups of children only, we recommend a minimum age of 10 years, otherwise the puzzles might be a bit difficult. If necessary, our gamemaster can also stay in the room to help the children.
There are no limits at the top. Live-Escape-Games are also something for older people.
More details can be found in the individual room descriptions.
Not all our rooms are barrier-free. But “The Mysterious Homicide” in Bielefeld, “The Curse of Varus” in Osnabrück and “The Golden Legacy” in Lingen can also be played with physical limitations. More information can be found in the room descriptions.
No special clothing is necessary for our rooms.
Osnabrück:
Bus: 463/464/465/466/467/468 to Salzmarkt, Osnabrück, 1 minute walk
From the main train station it is an 11 minute walk
We recommend drivers to use the parking garage in the Salzmarkt-Garage or the Neustadt Carré.
What3words: ///betreiber.reist.peilen
Lingen:
From Lingen train station it is a 7 minute walk
We recommend the Lookentor parking garage to motorists.
What3words: ///akzent.geschenkt.mitmachen
Bielefeld:
by train: Stadtbahn 2 to Beckhausstraße, Bielefeld, then 6 minutes on foot
From the main train station it is a 12 minute walk
There are parking spaces directly in front of the building.
What3words: ///farben.beinen.mitmachen
Frankfurt:
From the main train station it is a 4 minute walk
We recommend the parking garage Moselstraße.
What3words: ///dingen.erkannte.vornehmen
Genauer geht’s kaum! Mit der Dreiwortnavigation (What3words) landest du bei all unseren Standorten direkt vor dem Eingang. In diesem Video wird erklärt, wie du dich mit drei Worten überall auf der Welt zurechtfinden kannst.
Soft drinks and water can either be booked directly or you can get them on site. Catering can also be booked optionally. Offer on request.
Alcoholic drinksare prohibited on our rooms. For the outdoor tour you can get a case of chilled beer from us.
Every adventure can be played in English. You can choose the language while you are booking on our website. If you need support, please contact us by mail.
The Adventures
At our four locations Osnabrück, Lingen, Bielefeld and Frankfurt many individually designed rooms await you. You can find an overview here.
After a short introduction by your personal gamemaster your mission begins. In lovingly and detailed designed rooms a real adventure awaits you, where you have to reach a main goal. On the way there, it is essential to master all the puzzles and hurdles as quickly as possible in order to win the battle against the clock. You will be challenged with all your senses. A victory can only be achieved through teamwork.
You have between 60 and 90 minutes for the rooms. An outdoor game takes about 120 minutes. You can plan 30 minutes for the preparation and postprocessing. So please come at least a quarter of an hour before your booked playing time.
Our tasks and puzzles are designed so that it is a real challenge to master the rooms in 60 minutes without the help of our gamemasters. But no fear. Should you ever get stuck, our gamemasters are always available with helpful hints.
Our games are unique adventures and therefore designed for excitement, but not to scare anyone. Nobody has to be afraid at our place. Feel free to contact us by mail or phone or read the descriptions of the individual rooms if you want to know more about the stories.
Our guests can feel safe all the time. At our place nobody is locked up. An interruption and termination of the game for important reasons is always easily possible.
The reservation
The game price can be paid via PayPal, credit card or instant bank transfer. Short-term bookings can also be paid on site with EC card or credit card.
Get a spontaneous desire for Escape Room? No problem! Bookings can be made on our website until 9 pm the day before. Afterwards you can contact us by phone or mail and we will check for you if and which games are available.
You are welcome to register additional players at a later date without incurring a price disadvantage. Just contact us by phone or mail.
With our FixFux / Basis tariffa reduction in the number of players or a cancellation is not possible.
With our FlexiFux/Drink Tarif you can cancel free of charge up to 72 hours before the start of the game or rebook to another room and/or day by arrangement. After that we charge a fee of 35 € until 24 hours before the game. 24 hours before your adventure starts, a cancellation is no longer possible. The amount resulting from changes/cancellation will be refunded to you by a voucher.
With our PremiumFux you can cancel free of charge up to 72 hours before the start of the game or rebook to another room and/or day by arrangement. After that we charge a fee of 35 € until 24 hours before the game. 24 hours before your adventure starts, a cancellation is no longer possible.
At the outdoor game we will not let you down ;-). If the weather forecast 24 hours before the start of the game does not look as desired, please contact us regarding a possible rebooking.
If you have chosen the cheaper tariff for students and trainees, the conditions of the FixFux tariff apply to you.
Covid 19-Guidance
In our reception areas: Mask on! In the Escape Room itself you may then take it off.
Of course we also adhere to the current regulations of the respective city/state government. If your group is too large, you are welcome to split up into several rooms. Because the games start slightly offset, we would separate you from the beginning.
Of course we adhere to the regulations of the respective federal state. We also disinfect surfaces and objects regularly or after each game. Recently, we have also installed new, high-performance air filter systems on our premises, which filter viruses from the air and thus also generally ensure better air. All our visitors are first asked to wash and disinfect their hands thoroughly when they come in.
At the moment it is not allowed to play at any of our locations. We will probably open again on December 1st. If you have an appointment with us during the time we are closed, we will contact you. But you are also welcome to send us an e-mail or call us. We can be reached regularly.
The measures are generally based on the current incidence values and the respective Covid 19- guidances. As soon as we are allowed, we loosen the personal restrictions.
Last update: 02.11.20
Our locations
With Room Fox you have the opportunity to experience 14 different indoor and outdoor adventures at four locations in Niedersachsen, Nordrhein-Westfalen and Hessen.